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Home > Ordering Information

Ordering Information

Utterly Horses won the Essex Excellent Customer Service Award for 2007

Suggested Reading Before Shopping:
Shopping online can be quite daunting if you have not experienced it before but don't worry, we all had to start somewhere! We have written a few articles, below, to help you understand how our website is organised, what size of model horses are within our range and how everything fits together. Our help section is also a good resource for any additional questions you may have, or alternatively, just drop us an email and we will be happy to help.

Four Steps to Ordering with Utterly Horses: Click Here

UH Detailed Step by Step Guide to Ordering: Click Here 
Scales 'n Sizes: Our online size & scale chart: Click Here

"What scale of model horse is best for me?" Click Here

An overview of shopping with Utterly Horses, together with Christmas Ordering details, can be found below: 

Welcome to Utterly Horses- the Home of the Model Horse

Ordering from Utterly Horses is safe and uncomplicated. Simply choose your desired items and which shopping method you prefer- mail order, online shopping 24 hours a day at our website www.utterlyhorses.com or visit our shop in the picturesque village of Finchingfield in the Essex countryside.

 

Shopping Online offers the most up to date selection of available products, in addition to showing you stock availability of each item. Our secure website offers detailed information about each product as well as a variety of product images. When ordering online, you can pay by credit card which are in turn despatched without delay.  Orders being paid by Cheque must be received (and cleared) before we can despatch your order.

 

If you wish to purchase items by cheque, we ask that you call ahead to reserve your items. When doing so, we will be able to inform you of stock availability and any current promotions or changes.

 

Giftwrapping Service:
We are happy to offer a gift-wrapping service at £3.95, for up to 3 items. Your gift will arrive at its destination beautifully wrapped with a greeting card hand-written with a message of your choice. We like to wrap all our gifts in a way that makes anyone smile… absolutely gorgeous! If you would like to use this service, please remember to inform us what the gift is for (i.e. a birthday) together with your message for the card.